Abstract : Acceptance of educational technology has increased in urban centers following the COVID-19 pandemic. During pandemic situations, psychological support has become necessary to foster resilience among students. This assessment focuses on Jeddah, Kingdom of Saudi Arabia (KSA). It highlights the importance of technological support to the students in managing stress in the pandemic situation. COVID19 disrupts global education and enhances the need for educational technology for developing an interactive learning atmosphere. Involving digital platforms in education makes it possible to attract students in this critical situation. In identifying the role of these advanced technologies, this study includes a mixed method. Both qualitative and quantitative information is collected during this study. Participation of 111 students and 72 otherstaff make thisstudy more effective asit involvesimportant data. In collecting qualitative information, interviews are conducted regarding role of educational technology to provide emotional support. Findings from data analysis highlights response of 93.7% of students suggesting ability of educational technology to reduce stress. 91.9% respondent on the other side experience that these advanced tools are effective to enhance the academic performance. This study can provide crucial insight for making policies related to technological involvement in the education system to mitigate the impact of pandemics.

Keyword : Advanced Tools, Collaborative Environment, COVID-19, Creative Learning, Educational Technology, Jeddah, KSA, Learning Facilities, Mental Health of Students, Pandemic, Post-Pandemic situation, Psychological First-Aid, Psychological Support, Resilience Building.