Abstract : The study examines the effectiveness of “web-based decision support systems” on business companies as well as the usage of thin-client in the process. It is identified that the web based DSS process provides essential information and helps the managers to make effective decisions for the companies. On the other hand, a thin client is a computer that runs based on the stored data in a central server instead of a hard disk. The researcher has used methods and techniques to gain knowledge and information about the web-based DSS and thin-client which are discussed in a thematic way. Apart from that, the system theory of management is used by the researcher to understand and analyse the concept of the research topic accurately.

Keyword :web-based DSS, decision-making process, thin-client, effects, decision support, information.